Accor to abolish Internet usage fees at all Asia-Pacific hotels - TTG Asia - Leader in Hotel, Airlines, Tourism and Travel Trade News
 
Friday . August 01 . 2014
         
Follow TTG Asia on Twitter
TTG ASIA this week
TTG Asia Luxury
 
Share |
Accor to abolish Internet usage fees at all Asia-Pacific hotels
Timothy France, Bangkok, August 17, 2012
 

ACCOR is planning to offer complimentary Internet access across all its hotel brands and properties in Asia-Pacific by the end of the year.

 

The move comes in response to the Accor Asia Pacific Business Traveller Survey 2012, which found that free Internet connectivity had become a key influencer on business travellers' choice of hotel—with 49 per cent of respondents rating it among the most important factors.

 

Respondents from Hong Kong, Malaysia, Singapore and Thailand all rated free Internet as the primary factor affecting their choice of accommodation.

 

Although priorities among other markets deviate – with travellers from Australia and New Zealand prizing location, those from China prizing loyalty rewards, and those from India valuing price point – the decision-tipping clout that free Internet has suddenly accrued has prompted a swift reaction from Accor, especially since it did not even figure in last year’s report.

 

Given that 65 per cent of Accor’s occupancy in Asia-Pacific is driven by business travel, Evan Lewis, Accor’s vice president of communications Asia-Pacific, said: “It is clear that we must take a position on free Internet. By the end of the year, Internet will be free in all Accor hotels across the Asia Pacific region.”

 

"Hotels with incumbent supplier contracts for Internet provision will align on expiration of these contracts," he added.

 

Internet usage charges will not be completely abolished, however. Guests will be able to download emails and browse the web, but activities requiring extensive bandwidth – such as watching movies online – will incur a fee. 

Print Top Stories
 
RATE THIS ARTICLE
Poor 1 2 3 4 5 Good
 
COMMENTS
Bravo Accor Group ! You other International Hotelchains, wake up ! Paying a Premium Rates for for a 4/5 Star rated Room, we find charging us extra for Internet access in the room not as a service, but as obvious greed. It would be the same if for flying Business class the Airline charges us extra for the Pillow and Blanket ...
Posted by: H.A.Terenyi
17-08-2012 20:42:21
 
  POST YOUR COMMENT  
       
  Name:  
Email Address:
Location:
  Comment:  
  Enter the code shown:  
     
     
       

 
Editor's pick >
   
Betting Big

by Feizal Samath

Gearing up for active holidays

by Mimi Hudoyo

Looking to diversify

by Gracia Chiang

An independent streak

by Raini Hamdi, Xinyi Liang-Pholsena, Mimi Hudoyo, Paige Lee Pei Qi and S Puvaneswary

Economy cabins up a notch

by Sim Kok Chwee