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Myanmar-based DMCs get digital upgrades
Tobias Esche, Yangon, July 22, 2014
 

THE upgrading of Myanmar's data networks by new telecomms companies in the country are facilitating DMCs' own systems upgrade with many turning to software-based solutions to handle bookings.

 

A spokesperson from a Yangon-based travel agency who wished to remain anonymous, remarked: “Myanmar’s recent opening resulted in more bookings, and therefore we need a software that can handle this increased workload.”

 

Such software would allow travel consultants selling packages to perform faster single and cross-country package calculations, as compared to doing them manually.

 

Local offices of Asian DMCs can also provide real-time data to headquarters to enable management to react faster to changes in booking patterns and observe trends for the future.

 

Take-up of software solutions were lacklustre before due to Myanmar’s slow bandwidth, coupled with power outages that made sending and receiving data a tedious task.

 

Khiri Travel Myanmar is one such company that has implemented new software. Vice president Andre van der Marck commented: “Our Myanmar office now has a real chance to catch up with our (12) other Khiri offices in terms of getting online back office systems aligned.”

 

However, the same spokesperson from the Yangon-based travel agency pointed out: “Introducing a software-based solution means a lot of extra work that cannot be done by our staff while they are busy with day-to-day schedules. Therefore we need to hire professionals who will implement our software cleanly and provide training to our staff during the process.”

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