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Gracia Chiang
Deputy Group Editor
TTG Travel Trade Publishing
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Will selling air get easier?
GRACIA CHIANG
With the advent of new technology, the gap between what a travel agency can sell and what a traveller needs is narrowing. But will it be the panacea that the trade needs? |
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Compete on experience
GRACIA CHIANG
Our team had a recent teambuilding activity at Food Playground, a six-month-old cooking studio in Singapore that serves up cultural cooking classes to leisure travellers and caters for corporate events |
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Let the games begin
GRACIA CHIANG
One of the things I have on my bucket list is completing a marathon in another country. |
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Time to spring clean
GRACIA CHIANG
Stepping into the new year, Amadeus
has outlined four key themes that are set to sweep across the Asia-Pacific travel ecosystem from now until 2030. Interestingly titled the Me Effect, Red Tape Effect, Leapfrog Effect and Barbell Effect, these were identified based on geopolitical, social and technological trends that will impact travel.
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Stop being a copycat
GRACIA CHIANG
There is no doubt that the travel intermediary space in Asia is getting crowded, crowded, crowded. Not a month passes without news of a meta-search engine making inroads into the region, an OTA becoming more aggressive or a young entrepreneur coming up with a newfangled way to sell rooms and flights through the Internet. |
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When growth hurts
GRACIA CHIANG
I WAS SLIGHTLY taken aback when a fortnight ago I asked an industry friend what he thought were the prospects of Singapore's tourism industry. He shot back with a question instead on whether I had recently flown out of Changi. "Did you experience any delays while waiting for your turn to take-off?" he pressed, his point being that the growing number of congestion cases on the runways seemed to suggest saturation. |
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IRs, too much of the same
GRACIA CHIANG
INTEGRATED RESORTS (IRs) are the new magic bullets for destinations seeking to rake in tourism dollars and jumpstart their economies - or are they? |
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More cheer in leisure
GRACIA CHIANG
IF the lights for business travel are amber, then those for the leisure market must still be green. |
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How do you get to 2020?
GRACIA CHIANG
I'VE just returned from ATE in Perth, where it is clear that both the Australian public and private sectors are taking big strides towards growth aspirations as part of the country's Tourism 2020 strategy |
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Do take it personally
GRACIA CHIANG
RETARDED, was how a Singapore-based hotel chief described the industry at a recent panel discussion on innovation |
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