FIREFLY will gradually take over the Kuala Lumpur-Sibu route from Malaysia Airlines (MAS), its codeshare partner, from July 1.
Firefly will use B737-800 aircraft to offer the same twice-daily services as MAS, which will withdraw from the route effective August 1.
Firefly’s managing director, Eddy Leong, said the airline was working to address concerns of travellers and travel agents from Sibu, on the unavailability of passenger and baggage through-check for those with onward flights via Malaysia Airlines.
Leong said: “On September 1, our departure control system upgrade which will allow passengers to through-check their baggage on multiple flights to their final destination will be operational.”
“Unfortunately, for the interim period until the upgrade is completed, passengers on the Kuala Lumpur-Sibu flight with onward journeys on Malaysia Airlines, will have to bear the inconvenience of checking out and recheck-in at the check-in counter.”